Contact Us Today!866-308-5701

Benefits of Voice over IP (VoIP) Phone Systems for Businesses

Posted on: March 24, 2014

Compared to traditional phone systems (landlines), a Voice over Internet Protocol (or VoIP) system converts standard telephone audio into a digital format and transmits it over the Internet. VoIP phone systems are hosted through one physical network and the phone’s data and voice traffic is integrated, which makes them a great solution for businesses looking to cut down on expenses and maintenance while improving features and increasing control and portability.

Keep reading to learn the benefits of VoIP phone systems for businesses and call State Systems, Inc. for Mid-South commercial telephone system services.

Cost Savings with VoIP Phone Systems

Reducing business costs is one of the main advantages of a VoIP phone system compared to a traditional phone system. VoIP systems reduce the cost for:

  • Equipment
  • Phone lines
  • Manpower
  • Maintenance

They can also decrease your phone bills since the system connects through an IP address rather than a landline, which eliminates the cost of long distance and international calls.

Portability with VoIP Phone Systems

If you move to another office space, another building or another state, the phone number stays with the dedicated line and can move with the employee or company. Your team will no longer need to call the phone company and ask for the number to update and have your new office space cabled for a landline—saving valuable resources and time during a period of transition.

With this portability feature found in Voice over IP phone systems, and not in traditional phones systems, the service is uninterrupted for your employees. That means when the phone moves, your workers will still have the same access to:

  • Call features
  • Call logs and directories
  • Voicemail
  • Security measures
  • And more

More Controls & Options with Voice over IP Phones

Instead of traditional phone systems that come with a standard set of features, VoIP phone systems are very customizable. You don’t even have to call the phone company! Your manager can log online and change the:

  • Forwarding number
  • Conferencing
  • Voicemail to email transcription
  • Speed dial
  • Presence information (i.e. online vs. offline)
  • Hold music
  • Call blocking
  • Number of lines
  • And more

This makes maintenance and management of your phone system much easier than a traditional setup—reducing the number of man-hours and employees needed to manage the phone system set up for bigger companies.

Another option that comes with VoIP phone systems is that they are not bound by geography. If you own a business in the Mid-South and have a Memphis-based office, but want an Arkansas phone number to use for “local” calls to your customers, you can register for an Arkansas area code.

Find Me/Follow Me Call Routing Features with VoIP Systems

If you and your employees move around a lot during the day, but still need to be accessed by phone, you can use the find me/follow me features of many VoIP phone systems. What this does is program calls to route on different rings to different numbers and devices. For example, your office phone can ring three times, and then the call will direct to your cell phone. If you still haven’t picked up on the fifth ring, you can direct the phone to dial another phone (for example, a home office line). If it’s still not answered, the call will be sent to voice mail. This ensures that you are receiving the customer phone call, no matter where you are!

Voice over IP Phone Systems for Your Mid-South Business

If you’re looking for a phone system for your company that saves you time and money, a VoIP system is the solution you need! State Systems, Inc. has been helping Mid-South companies with technological business solutions for years and we can help design, install, maintain and repair your Voice over IP phone system. If you are located in Tennessee, Arkansas or Mississippi, contact us today for a quote!

We offer VoIP services in:

Arkansas (AR): Blytheville, Forrest City, Helena-West Helena, Jonesboro, Marion, Paragould and Wynne

Mississippi (MS): Batesville, Clarksdale, Cleveland, DeSoto County, Greenville, Greenwood, Grenada, Hernando, Horn Lake, Olive Branch, Oxford, Senatobia, Southaven, Tunica and Tupelo

Tennessee (TN): Arlington, Bartlett, Collierville, Dyersburg, Fayette County, Germantown, Jackson, Lakeland, Martin, Memphis, Millington, Tipton County and Union City

To learn more about the VoIP phone system services we offer, please contact us or call 866-308-5701.


Contact Us
Request Service Today!
  • Service Location
Mid-South Service Area

They do exactly what they say they are going to do and won’t stop until the job is done to your satisfaction. If they have…

Jackson Vaughn Read More