Case Study: Partner Vendor for Kitchen Fire Suppression Systems Installation with Air Components Inc.

OVERVIEW

After more than 30 years of supplying commercial HVAC equipment to end users in the Mid-South, Air Components Inc. has positioned itself as a local leader and manufacturer’s representative for numerous products in the construction industry. In projects calling for large kitchen vent hoods, Matt Miller, vice president at Air Components, had previously worked with an out-of-state manufacturer to purchase install vent hoods for applications in facilities containing commercial kitchens, such as schools and hospitals. Matt became familiar with State Systems after collaborating on many projects using the same kitchen vent hoods, suppression systems that State Systems provides. After observing State Systems’ work and following a desire to partner with local companies, Matt decided that a direct relationship with State Systems would be a more effective strategy than using an out-of-state manufacturer.

SOLUTION

By partnering with State Systems, Matt quickly noticed that this new relationship brought an ease of doing business not previously seen from his out-of-state vendor. Given the ever-changing nature of construction projects, Matt observed how Paul Krodel and the team from State Systems were always ahead of the game – consistently going to job sites, making sure the equipment and installation protocols were following pre-determined design and mitigating circumstances where changes could occur. This attention to detail saves time and money for Air Components and the end user.

“Were it not for State Systems, 40 percent of the projects would have resulted in change orders and fighting over money,” Matt said. “I hate headaches and asking for more money from the end user on a job, and with State Systems, I don’t have to.”

Thanks to the diligence of the State Systems team, headaches are minimal, and when changes are unavoidable, Matt shared that the projects always end up better in the long run.

RESULTS

Three years later, Air Components continues to trust and partner with State Systems.

“Paul’s attention to detail and thoroughness has been unmatched. Projects are 100 times easier with State Systems,” Matt said. “We’ve saved a lot of time and money by working with them, which has resulted in a wonderful partnership and a happy end user.”

Matt praised Paul and the State Systems team, saying they go above and beyond what is asked, demonstrate proficiency and professionalism on the job site and have great communication skills. Matt still has other manufacturers wanting Air Components to try their services, but he acknowledged that he has no need to use anyone else with an extraordinary partner like State Systems.

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Testimonials

“State Systems is one of the top names in this line of business. You are dealing with a reputable company that knows how to take care of its customers. I couldn’t do what I do without the support of the State Systems team. They have made my job that much easier.”

Gene Brinkley Facility Manager

“As director for a non-profit organization whose budget consists of federal grants, State Systems has been my personal choice to ensure my buses and buildings are safe for the children and staff we serve. I can depend on State Systems and will continue to recommend them not only professionally but personally as well.”

Phyllis Olley Center Director

“Thanks for the engaging fire extinguisher training. Everyone I’ve talked with enjoyed the training and learned a lot.”

Dustin Wallace ISO Representative & Environmental/Safety Supervisor

“State Systems has provided us with excellent, reliable service and detailed reports through inspections of our facility. We are very pleased and plan on utilizing the services provided by State Systems for many years to come.”

Glenda Temple Business Office Manager

State Systems is proud to provide service in the following locations:

In Arkansas: Arkadelphia, Benton, Blytheville, Conway, El Dorado, Forrest City, Helena, Hot Springs, Jonesboro, Little Rock, Marion, Mountain View, Paragould, West Helena, and Wynne

In Tennessee: Arlington, Bartlett, Brentwood, Clarksville, Collierville, Columbia, TN, Cookeville, Dyersburg, Franklin, Gallatin, Germantown, Hendersonville, Jackson, Lakeland, Lebanon, Martin, Memphis, Millington, Murfreesboro, Nashville, Spring Hill, Tipton and Union City.

In Mississippi: Batesville, Clarksdale, Cleveland, Columbus, Greenville, Greenwood, Grenada, Hernando, Horn Lake, Olive Branch, Oxford, Senatobia, Southaven, Starkville, Tunica, Tupelo, and West Point.

In Alabama: Athens, Birmingham, Cullman, Decatur, Fayette, Florence, Fort Payne, Gadsden, Guntersville, Hamilton, Huntsville, Jasper, Muscle Shoals, Russellville, Scottsboro

Our mission is to be the industry leader in fire protection and low voltage systems in the markets we serve by providing superior products and an exceptional customer experience.

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TN – Memphis License # C-0256
TN – Columbia License #1959
AR License # E01-541
MS License # 15024228
AL License # A-0537