ServiceTrade Mobile Technology in the Field

State Systems has teamed up with ServiceTrade to equip our technicians with state-of-the-art mobile technology that will further enhance our customers’ experience. This mobile platform enables our service team to be more flexible and more responsive to last-minute changes and emergencies. The paperwork load is greatly reduced because of the digital delivery the inspection forms, work orders, and quotes. When new technicians arrive at a job, they have all the pertinent data from previous service calls at their fingertips, enabling them to seamlessly deliver a consistent level of service.

ServiceTrade Customer Benefits include:

• Paperless delivery of important service related documents
• After-service reports immediately available online
• Service Portal where customers can view service history, upcoming appointments, job documentation, inspection reports, and asset photos
• More efficient paperwork and servicing
• More scheduling transparency
• Quicker response times with more information readily available
• Better communication
• Better service
• Better equipment record keeping

All of this equips us to further fulfill our mission: protecting life and property. Long-known in the Mid-South for our family owned leadership and life safety systems, our longest-standing and best-known services include fire protection equipment and cleaning services.

To ask any questions you may have or to schedule service, call us at 901-531-6550 or contact us online today.