ServiceTrade Mobile Technology in the Field
State Systems has teamed up with ServiceTrade to equip our technicians with state-of-the-art mobile technology that will further enhance our customers’ experience. This mobile platform enables our service team to be more flexible and more responsive to last-minute changes and emergencies. The paperwork load is greatly reduced because of the digital delivery the inspection forms, work orders, and quotes. When new technicians arrive at a job, they have all the pertinent data from previous service calls at their fingertips, enabling them to seamlessly deliver a consistent level of service.
ServiceTrade Customer Benefits include:
- Paperless delivery of important service related documents
- After-service reports immediately available online
- Service Portal where customers can view service history, upcoming appointments, job documentation, inspection reports, and asset photos
- More efficient paperwork and servicing
- More scheduling transparency
- Quicker response times with more information readily available
- Better communication
- Better service
- Better equipment record keeping
All of this equips us to further fulfill our mission: protecting life and property. Long-known in the Mid-South for our family owned leadership and commitment to excellence, we provide a complete suite of fire protection and life safety equipment to keep your business safe and protected.
Call us at 901-531-6550 or contact us online today with any questions or to schedule service.
They took care of everything and left me feeling confident that the situation was handled in a responsive manner. No issues have been reported to…Erina Von Horn Read More