ServiceTrade Mobile Technology in the Field
State Systems has teamed up with ServiceTrade to equip our technicians with state-of-the-art mobile technology that will further enhance our customers’ experience. This mobile platform enables our service team to be more flexible and more responsive to last-minute changes and emergencies. The paperwork load is greatly reduced because of the digital delivery the inspection forms, work orders, and quotes. When new technicians arrive at a job, they have all the pertinent data from previous service calls at their fingertips, enabling them to seamlessly deliver a consistent level of service.
ServiceTrade Customer Benefits include:
- Paperless delivery of important service related documents
- After-service reports immediately available online
- Service Portal where customers can view service history, upcoming appointments, job documentation, inspection reports, and asset photos
- More efficient paperwork and servicing
- More scheduling transparency
- Quicker response times with more information readily available
- Better communication
- Better service
- Better equipment record keeping
All of this equips us to further fulfill our mission: protecting life and property. Long-known in the Mid-South for our family owned leadership and commitment to excellence, we provide a complete suite of fire protection and life safety equipment to keep your business safe and protected.
Call us at 901-531-6550 or contact us online today with any questions or to schedule service.
It’s not productive for me to be calling five different people to inspect and service five different kinds of fire alarms – nor can I…Michael Carson Read More