ServiceTrade Mobile Technology in the Field
State Systems has teamed up with ServiceTrade to equip our technicians with state-of-the-art mobile technology that will further enhance our customers’ experience. This mobile platform enables our service team to be more flexible and more responsive to last-minute changes and emergencies. The paperwork load is greatly reduced because of the digital delivery the inspection forms, work orders, and quotes. When new technicians arrive at a job, they have all the pertinent data from previous service calls at their fingertips, enabling them to seamlessly deliver a consistent level of service.
ServiceTrade Customer Benefits include:
- Paperless delivery of important service related documents
- After-service reports immediately available online
- Service Portal where customers can view service history, upcoming appointments, job documentation, inspection reports, and asset photos
- More efficient paperwork and servicing
- More scheduling transparency
- Quicker response times with more information readily available
- Better communication
- Better service
- Better equipment record keeping
All of this equips us to further fulfill our mission: protecting life and property. Long-known in the Mid-South for our family owned leadership and life safety systems, our longest-standing and best-known services include fire protection equipment and cleaning services.
To ask any questions you may have or to schedule service, call us at 866-308-5701 or contact us online today.
State Systems has been an integral part of the Mid-South IEC’s success. Whether it is aiding the IEC in the reorganization of training curriculum, getting…Read More